Handling and management of cargo claims including survey, investigation, settlement recommendation, risk analysis, loss prevention, account management and full third party administration services.

Investigation, claim assessment and loss adjusting for all other claims arising from fire, accident, contractors all risks, liability and special risks policies.

Africa-based casualty response team providing hull damage inspection and investigation services.

Prompt investigation of aviation incidents and provision of early advice on liability with detailed inspection and analysis of accidents involving passenger or cargo aircrafts.

Claims investigation, negotiations and settlement.
Interpretation of policy wordings, terms and conditions.
Consultation with legal and other professional bodies world-wide ensuring efficient and co-ordinated reporting to clients.

No cure no pay recovery services for insured and uninsured losses. All modes of transit for claims in contract, tort and/or statute. Dedicated recovery teams with local knowledge and expertise.

Assessment of buildings, plant and machinery on reinstatement and indemnity basis, both in relation to risk surveys and risk management programmes. The level of detail in a valuation can be tailored to suit the clients requirements.

Supervision of discharge/loading including tally, physical inspection of quality, quantity, and packing of cargo, liaising with master of vessel and supervising stevedoring.